While healthcare organizations work to make appointments and their facilities more accessible, they may also consider measures to make online patient education materials more accessible as well.
Patients engage with online medical information all the time. A 2013 study from Pew Research revealed that nearly three-quarters of patients have searched online for medical information. For 46 percent of patients, an online medical information search led to a doctor’s office visit and potentially medical intervention.
A recent partnership between Spaulding and Perkins resulted in a far more usable patient-facing, online platform for Spaulding.