Massachusetts Directory of Agencies

This directory was produced by the Perkins Library to assist consumers and professionals in locating services for persons who are blind or visually impaired in Massachusetts. Learn more about the Massachusetts Directory of Agencies.


  • Massachusetts Bay Transportation Authority (MBTA)

    Office of Transportation Access - THE RIDE
    Ten Park Plaza, Suite 5750
    Boston, MA 02116

    Phone: (617) 222-5123 or (800) 533-6282
    TTY: (617) 222-5415
    Fax: (617) 222-6119
    Email: theride@mbta.com
    Web:  http://www.mbta.com/

    The Ride is the MBTA’s ADA paratransit program, which provides accessible transportation to eligible people who cannot effectively use public transportation some or all of the time because of a physical, cognitive, or mental disability.  Applications are available on the website or by contacting the Office for Transportation Access.


  • Massachusetts Commission Against Discrimination (MCAD)

    One Ashburton Place, Room 601
    Boston, MA 02108

    Phone: (617) 994-6000
    Fax: (617) 994-6024
    Web: www.mass.gov/mcad

    MCAD’s mission is to ensure equality of opportunity by enforcing the Commonwealth’s anti-discrimination laws in employment, housing, public accommodations, credit, mortgage lending, and education. The Commission works to eliminate discrimination and advance the civil rights of the people of the Commonwealth of Massachusetts through law enforcement (filing of complaints, investigations, mediations and conciliations, hearings and litigation) and outreach (training sessions, public education, and testing programs). The Commission also reviews and advises the Governor’s Cabinet Offices concerning the state’s affirmative mandates in employment, housing, construction, contracting and minority and women business enterprises.


  • Massachusetts Commission for the Blind (MCB)

    Web: www.mass.gov/mcb
    Telephone Information Tape
    Phone: (617) 626-7660 or (800) 392-6450 (MA only)
    TTY: (800) 392-6556

    Field Offices:

    Region 1
    436 Dwight Street, Room 109
    Springfield, MA 01103
    Phone: (413) 781-1290 or
    (800) 332-2772 (MA only)
    Fax: (413) 746-8570

    Region 2
    390 Main Street, Suite 620
    Worcester, MA 01608
    Phone: (508) 754-1148 or
    (800) 263-6944 (MA only)
    Fax: (508) 752-7832

    Region 5
    888 Purchase Street, Suite 203
    New Bedford, MA 02740
    Phone: (508) 993-6140 or
    (800) 989-4411 (MA only)
    Fax: (508) 993-0320

    Regions 3, 4, and 6
    600 Washington Street
    Boston, MA 02111
    Phone: (617) 727-5550 or
    (800) 392-6450 (MA only)
    TTY: (800) 392-6556
    Fax: (617) 626-7685

    MCB is the state agency mandated to provide services to legally blind persons of all ages. Services include vocational rehabilitation and employment services, independent living, social services for elders, low vision services, orientation and mobility training, rehabilitation teaching, advocacy, services for children & families, and services to deafblind individuals.


  • Massachusetts Department of Developmental Services (DDS) - MCB/DDS Partnership Project for Orientation & Mobility/Low Vision Services

    PO Box 144
    Wrentham, MA 02093

    Phone: (508) 384-5539
    Fax: (508) 384-6771
    Web: www.mass.gov/dds/visionloss

    Provides orientation and mobility and low vision services to adults with intellectual disabilities and vision loss, including vision impairment, legal blindness, and deaf blindness.  Services, training and resources are available to adults in the Massachusetts Department of Developmental Service’s (DDS) Southeast Region. Referrals are made by DDS Service Coordinators or MCB Case Managers.

    For orientation and mobility and low vision services statewide for adults with intellectual disabilities who are served by DDS, including registration for the American Printing House for the Blind Federal Quota Account, please contact:  Lisa.DiBonaventura@state.ma.us


  • Massachusetts Department of Elementary and Secondary Education (DESE)

    75 Pleasant Street
    Malden, MA 02148

    Phone: (781) 338-3000
    Fax: (781) 338-3371
    Web: www.doe.mass.edu

    DESE specialists provide information on the educational rights and opportunities provided for all students in Massachusetts. DESE’s Problem Resolution System ensures that students receive services to which they are entitled.


  • Massachusetts Eye & Ear Infirmary Vision Rehabilitation Center

    243 Charles Street
    Boston, MA 02114

    Phone: (617) 573-4177
    Fax: (617) 573-4178
    Web: masseyeandear.org


  • Massachusetts Medical Society

    Waltham Woods Corporate Center
    860 Winter Street
    Waltham, MA 02451

    Phone: (781) 893-4610
    Email: info@massmed.org
    Web: www.massmed.org


  • Massachusetts Network of Information Providers (MNIP)

    Coordinated by the New England INDEX
    EK Shriver Center-INDEX
    University of Massachusetts Medical School
    55 Lake Avenue North, S3-301
    Worcester, MA 01655

    Phone: (800) 642-0249
    Email: info@disabilityinfo.org
    Web: www.disabilityinfo.org

    The MNIP is a collaboration of agencies that seek individually and as a group to address the information needs of people with disabilities, their families and others who provide services.


  • Massachusetts Office on Disability (MOD)

    One Ashburton Place, 13th Floor, Room 1305
    Boston, MA 02108

    Phone: (617) 727-7440 or (800) 322-2020
    Fax: (617) 727-0965
    Web: www.mass.gov/mod

    The Client Services Unit of MOD provides information and referral and advocacy to assist people with disabilities in all aspects of life including vocational rehabilitation, independent living, housing, transportation, architectural, and communications access.  MOD houses the federally mandated Client Assistance Program. The Community Services Unit provides training and technical assistance to ensure that people with disabilities have equal access to their communities.


  • Massachusetts Rehabilitation Commission

    600 Washington Street
    Boston, MA 02111

    Phone: (800) 245-6543
    Independent Living Number: (617) 204-3851
    Fax: (617) 727-1354
    Web: www.state.ma.us/mrc

    Provides information about Independent Living Centers serving individuals with disabilities including those who are visually impaired.


  • Massachusetts Society of Eye Physicians and Surgeons

    PO Box 236
    Boston, MA 02133

    Phone: (617) 426-2020
    Fax: (978) 255-2471
    Web: www.mseps.org


  • Massachusetts Society of Optometrists

    1071 Worcester Road, Suite 12
    Framingham, MA 01701

    Phone: 508-875-7900
    Fax: (508) 875-0010
    Web: www.massoptom.org


  • MassEDP (Massachusetts Equipment Distribution Program)

    1380 Bay Street, Bldg. B
    Taunton, MA 02780

    Phone: (800) 300-5658 (voice/TTY)
    Fax: (508) 828-2595
    Email: joinin@MassEDP.com
    Web: www.mass.gov/eopss/agencies/massedp/

    MassEDP provides accessible telephone equipment to residents of Massachusetts who are disabled and have residential phone service.


  • MassMATCH

    Massachusetts Rehabilitation Commission (MRC)
    600 Washington Street
    Boston, MA 02111

    Phone: (877) 508-3974
    Fax: (617) 204-3877
    Email: info@massmatch.org
    Web: www.massmatch.org

    MRC’s mission is to promote the use of assistive technology and assistive technology services to enhance the independence of people with disabilities, enabling equal participation in all of life’s activities.


  • MetroWest Center for Independent Living

    280 Irving Street
    Framingham, MA 01702

    Phone: (508) 875-7853
    Fax: (508) 875-8359
    Web: www.mwcil.org

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