The path toward a fulfilling career starts here
Career Launch@Perkins prepares young adults who are blind or visually impaired with the professional training and on-the-job experience they need to launch a fulfilling career and enjoy financial independence.
The program also provides employee partners with a pipeline of job candidates, all rigorously trained in customer success and employee engagement, and all motivated by the desire for a long-term career opportunity.
Career Launch ultimately creates both rewarding life-long career paths for talented young adults and more diverse and dynamic workforces for the companies who hire our graduates.
Skills, Experience & Support
Career Launch@Perkins features nearly six months professional training, on-the-job experience, job placement support and coaching. Benefitting both our participants and the businesses who hire them, our comprehensive program also provides:
Customer and Employee Engagement Skill Development
Adaptive Technology and Transportation Training
Industry Specific Training
Job Placement Support and Career Counseling
Access to Business Partners
Positioned for Success
Career Launch@Perkins graduates arrive on the job with both strong customer success skills and a knack for solving problems, having spent their lives overcoming the challenges of having a disability. That means they’re a perfect fit for the many rapidly growing industries in need of strong problem-solvers and people dedicated to elevating the customer’s experience. Our candidates are positioned to become:
- Patient Services Coordinators
- Member Services Representatives
- Customer Service Associates
- Admissions Representatives
- Market Researchers
- Employee Services team members
- IT Support Associates
- Donor Relations Coordinators
A Future of Growth
Research shows by 2020, customer experience will be more important than product and price. That trend is already evident, however, as today more than $1.6 trillion is lost through poor service while 70 percent of customers who have a problem resolved by a company say they will shop with them again. That’s why customer and client engagement expertise is in high demand across a wide variety of high-growth industries, including:
- Consumer Tech
- Higher Education
- Business Services
- Financial Services
- Consumer Products
To meet this demand, Career Launch@Perkins focuses on developing deep customer success skills in sales and marketing, managing transactions, solving problems, recruiting and providing member, employee, and client services.
We’re not only world leaders in educating students who are blind and visually impaired, we’ve pioneered a number of programs helping young adults transition successfully to the workforce. With Career Launch@Perkins, we’ve combined our time-tested best practices of preparing students to transition from school with the specific training they need to thrive in any customer success role. Our mission is to help young motivated professionals start their career in the dynamic field of customer success.