Telehealth FAQ

The Massachusetts Department of Public Health (DPH) is temporarily allowing Perkins to use phone and video to provide valuable early intervention services to children and families enrolled in its Infant-Toddler program. Our mission is to promote the healthy development of children and support families and we stand ready to safely provide continued services to you and your family.

My child is enrolled in the Perkins Infant-Toddler program and we would like to begin telehealth services. How do we proceed?

If you haven’t already, you will hear from your child’s teacher and/or social worker with information about telehealth services and how to coordinate these services.

Your child’s teacher from Perkins will work with you to determine which mode of communication will work best for you.

My child is not currently enrolled in the Perkins Infant-Toddler program. Can we enroll in telehealth?

The first step in gaining access to Perkins’ Infant-Toddler services is to enroll your child in Early Intervention through Massachusetts’ Department of Public Health. Complete this referral form and email it to Ruth Silverstein ( or Cristina Valente ( They will be in touch once they receive the new referral. We continue to accept new referrals into our Infant-Toddler program.

Why should we continue our early intervention services via telehealth?

Research supports the benefits of telehealth and through it, your child and family can continue valuable early intervention services without fear of exposure to illness.

Also, not maintaining a routine during this period can present challenges for every family member. By continuing your support services via telehealth, you can maintain some continuity for your child while we are not able to complete in-person home visits.

Telehealth aligns with the Early Interventions approach, the Parents Interacting with Infants Model (PIWI), as it supports a family coaching model. These strategies have been shown to increase family engagement and empowerment as families apply what they have learned to their daily routines.