FAQ

Can I order the Next Generation™ Perkins Brailler® from the resellers in the US and Canada from whom I currently buy the Classic Perkins Brailler?

Yes. If you have any difficulties, please let us know by telephoning us at 617-972-7308 or by email at perkinsproducts@perkins.org.

Can I order direct from Perkins?

Absolutely! For shipment within the US or Canada, call us at 617-972-7308 or email us at perkinsproducts@perkins.org. We will begin shipping internationally shortly.

What colors are available through Perkins Products?

Perkins Products is offering Midnight Blue and Raspberry. If you wish to order APH Blue, please contact APH at 1-800-223-1839.

What is ‘polycarbonate’ and why is it durable?

Polycarbonate is the scientific term for high-impact plastic. This type of plastic is virtually indestructible and is used on cars, trucks, subway cars, riot shields and in many other applications requiring high durability AND a light weight. We believe that the combination of the polycarbonate outer shell and the metal inner workings gives the Next Generation Perkins Brailler the sturdiness to deliver years of service, but also allows us to provide a product which is smaller and more portable.

In addition, because the outer shell of the NEW Next Generation Perkins Brailler is designed to be more ‘closed’, with fewer openings in the casing which would allow dust and debris inside, we believe that the new brailler will provide the combination of toughness and high performance that Perkins Brailler users have come to expect. 

Is there a warranty on the new Perkins Brailler?

Yes, we provide the same 1 year warranty on the new Perkins Brailler, and a 90 day warranty on repairs. Please contact us if you have any issues.

What’s the difference between the Next Generation Brailler and the Classic Brailler?

If you look at the Features and Benefits you can see that the new brailler is smaller, 25% lighter, quieter due to the lighter keystroke and softer end-of-line bell, and more comfortable to use since the keystroke is shorter and the keys are closer to the table surface. Plus there are new features such as an Easy-Erase Button, Front Panel Margin Guides and redesigned Paper Feed Knobs which are easier to turn.

In addition, the Next Generation Perkins Brailler comes in cool colors – Midnight Blue and Raspberry – and utilizes tactile-friendly materials, giving it a sleek contemporary look and feel.

What do the braille dots underneath each of the braillers on the homepage mean?

The braille dots stand for “Perkins Next Generation.”